Managers Guidance

 Within this page you will be able to find all sorts of useful documents and templates to support you as a Manager. Please also speak to us in HR if you need any further support.

  • Managing Poor Attendance

    Click below to access all the documents and templates need to help manage your staff when their attendance is poor. This section also outlines the process for managing long-term and short-term sickness as well as template documents to use.

    Click here to access these documents.

  • Managing Poor Performance

    We hope that all our staff are working effectively within their role, however, we are aware that this is not always the case. We have procedures in place to help you manage staff that are performing poorly and hopefully get them back on track.

    Click here to access more information.

  • Induction

    The first few weeks are some of the most important for a new employee, so ensuring that we have an effective induction is vital. That is why we have created our induction Guide and Checklist to make it as easy as possible for you to successfully induct your new employee.

  • Managing Staff Stress, Drugs, Alcohol and Abuse.

    Ensuring that you are able to recognise and manage a member of your team when they are feeling stressed. This section will provide you with links to our stress management policy and assessment form.

    Click here to access more information.

  • Appraisals

    This section will provide you with guidance for how we conduct our appraisals process and the bonus scheme available for employees who earn it.

    Click here to access more information.

  • Probation

    Every new member of staff will first be placed on 6-month probation on their start date. As their manager, it is beneficial to have review periods with the employee just to check on how they are progressing and if there are any issues, it can be identified and corrected as soon as possible. Use this Review Form to help you with your staff’s probation. If you find that you want to extend the staff member’s probation you can use this template letter.

  • Eye Test for Drivers

    Eyesight is obviously vital for our drivers. This is why we require them to complete regular eyesight tests, it is preferable that an eyesight test is conducted by an optician, however, if this is not possible, then one can be conducted in the workplace by their line manager and recorded using the form found here.

    This is in line with our Safe Driving Policy and the RoSPA Safer Driving for Work Handbook.

  • IR35 Guidance

    IR35 is the official name for off-payroll working rules and refers to a set of tax laws that came into force in April 2000. In this section, you will find guidance on the legislation rules of off-payroll workers.

    Click here to access more information.